Contact us

Contact National Express West Midlands Buses

All complaints, problems, suggestions and compliments regarding our bus services are handled centrally by our Bus Customer Relations Department based in Birmingham.

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NXWM Travelcard & Information Shops

National Express West Midlands and National Express Coventry have seven Travelcard and Information shops at convenient town and city centre locations across the West Midlands.

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Lost Property

Lost property is retained by the National Express garage operating the bus service on which the item was found.

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Travelcard Agents

By far the most convenient way to buy your Travelcard is online but you also buy them from your local agent. They are listed below or just type your postcode...

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Contact the Webmaster

This form is exclusively for reporting issues and problems directly relating to the performance or useability of this website, and as such will be dealt with by the web-team rather than customer services.

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Download Our Mobile App

With our mobile apps you can find out live when your bus is arriving, plan your journey and buy tickets straight to your phone. 

Your bus ticket, straight to your phone


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Advertising on Our Buses & Tickets

Advertising on the outsides (T-sides, supersides, rears, wraps etc) and insides (coving panels & bulkheads) on all National Express West Midlands buses is handled for us under contract by Exterion Media.

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