Passenger Promise and Rights
A copy of the Passenger Promise and Rights PDF can be downloaded here
Read MoreFound 14 matching results - showing page 1 of 2
A copy of the Passenger Promise and Rights PDF can be downloaded here
Read MoreA copy of the Conditions of Carriage can be downloaded here (PDF), they can also be viewed at National Express West Midlands offices and our Travelcard and Information Centres and can be obtained by post or email from:
Read MoreNational Express is committed to making its scheduled bus services accessible to as many people as possible and ensuring all passengers can travel safely and comfortably.
A copy of the Disability Awareness and Accessibility PDF can be downloaded here.
Read MoreThe aim of National Express (Buses), which is part of the National Express Group, is to have an overall positive impact on the environment, with journeys made on our services resulting in less pollution than would be the case if our customers chose other modes of transport.
Read MoreTerms and Conditions and general guidance for customers purchasing Travelcards online.
Read MoreDetails of the Direct Debit Scheme Terms Conditions, including those relating specifically to Adult or Child Term Plus procucts along with outlines of the Customer Obligations and Obligations of the Company towards customers purchasing Travelcards by Direct Debit.
Read MoreNational Express UK Bus and Coach are committed to protecting your privacy and complying with the Data Protection Act 1998.
Read MoreIn this section you will find information on internet cookies; the cookies that may be set when you visit the National Express UK Bus and Metro websites; and, how to manage and delete these through your browser.
Read MoreThis website was created by One Black Bear on behalf of National Express UK Bus and Metro has been developed with accessibility in mind.
Read MoreClick here for the Slavery and Human Trafficking Statement (June 2017)
Read MoreFound 14 matching results - showing page 1 of 2
