There is easy access and level boarding and spaces for two wheelchairs on every tram to ensure full access for people with mobility difficulties as well as those with pushchairs, buggies and luggage. The trams and tram stops will comply with the latest disability discrimination regulations.
Trams are designed with safety and security to the fore. All stops are well lit and are monitored by closed circuit television (CCTV). There are direct links via a help point intercom with the control room. CCTV is also being introduced onboard vehicles where a help point on board connects passengers to the driver. Conductors operate on each tram.